Frequently Asked Questions
Read commonly asked questions and find the answer you need
- I can't open my files from Outlook/Onedrive into Goodnotes
- Goodnotes Cloud FAQs
- Is personal data (handwriting/notebook content) used to train AI features?
- How to share a document for collaboration
- Goodnotes for Business and Enterprise - How to downgrade from Goodnotes 6 to GoodNotes 5 via AppConfig
- How to use Auto Backup to automatically create a copy of your documents in a supported cloud storage
- System Requirements for Running Goodnotes in Your Business
- How to Delete Users or Your Organization
- Onboarding Issue: Invalid Referral Code when setting up Admin Console
- User Roles: FAQs
- FAQs: Goodnotes Admin Console
- Installation Requirements for Goodnotes for Business and Enterprise